Unleashing Excellence: The Complete Guide to Ultimate Customer Service eBook

In-depth guidance on Word 2010 from a Microsoft MVPMicrosoft Word 2010 arrives with many changes and improvements, and this comprehensive guide from Microsoft MVP Herb Tyson is your expert, one-stop resource for it all. Master Word’s new features such as a new interface and customized Ribbon, major new productivity-boosting collaboration tools, how to publish directly to blogs, how to work with XML, and much more. Follow step-by-step instructions and best practices, avoid pitfalls, discover practical workarounds, and get the very most out of your new Word 2010 with this packed guide.Coverage includes:Making Word Work for YouThe X Files: Understanding and Using Word’ New File FormatMake It Stop! Cures and Treatments for Word’ Top AnnoyancesWord on the StreetFormatting 101: Font/Character FormattingParagraph FormattingIn Style!The ClipboardFind, Replace, and Go ToWriting ToolsLanguage ToolsBuilding Blocks and Quick PartsAutoCorrectAutoFormatAction Options (What Happened to Smart Tags?)TablesPictures and SmartArtHeaders and FootersSymbols and EquationsWordArtChartsInserting Objects and FilesPage Setup and SectionsTextboxes and Other ShapesColumnsPublishing as PDF and XPSBlogging and Publishing as HTMLTemplates and ThemesBookmarksTables of ContentsFootnotes, Endnotes, Citations, and BibliographyCaptions and Tables of Captioned ItemsIndexingTables of AuthoritiesHyperlinks and Cross-ReferencesData SourcesEnvelopes and LabelsData Documents and Mail MergeFormsKeyboard CustomizationThe Quick Access ToolbarThe RibbonOptions and SettingsMacros: Recording, Editing, and UsingSecurity, Tracking, and CommentsComparing and Combining Collaborative DocumentsSharePoint and SkyDriveSharePoint WorkspaceIntegration with Other Office ApplicationsDiscover all the changes and improvements to Word 2010 and start using them to full effect with the Word 2010 Bible!